Say hello 👋
Questions about your order, your kit, or your baby's very serious opinions on socks? We read every message ourselves — expect a reply within 1 business day, usually much sooner.
Before you hit send...
How long does shipping take?
Orders dispatch within 2 business days, with free shipping over $100.
What's your return policy?
Unopened kits can be returned within 30 days — just get in touch and we'll sort it out.
I made a mistake on my order — help!
Email us as soon as you can. If it hasn't shipped yet, we can usually fix it.
How fast will I actually hear back?
Within 1 business day, most of the time same-day — a real person reads every message, not a bot.